Straight answers to the questions we hear most, from a family-owned precious metals firm serving U.S. investors since 1973. Each guide below covers one topic in depth.
How to place an order, accepted payment methods and their limits, the 4% cash discount, and when your price locks.
What a premium is, why prices track the spot market, quantity discounts, and how our price-match offer works.
Shipping costs, how long orders take, insurance, signature requirements, and what to do if something is wrong when your package arrives.
What we buy, transaction minimums, how your items are verified, when you get paid, and how buyback pricing relates to the spot price.
Which coins and bars are IRA-eligible, how rollovers work, custodian and storage costs, and why home-storage IRAs are a trap.
Shipping Policy · Return Policy · Terms and Conditions · How to sell to USAGOLD · Price Match Offer
Can’t find your answer? Call 1-800-869-5115 or email [email protected].
Last reviewed: July 28, 2026
