USAGOLD ranks among the top gold firms in the United States with several thousand clients and multi-millions in annual revenue. Founded in the 1970s and still family-owned, it is one of the oldest and most respected names in the gold industry. The firm's unblemished, zero-complaints record and solid reviews with the Better Business Bureau testify to the exceptional customer service and professional excellence which sets it apart from the competition.
In addition, the firm ranks as an industry leader in gold-based research and analysis -- an expertise we share with our clientele on a daily basis. The USAGOLD website stands as a prime example of our commitment to keeping the public informed.
USAGOLD specializes in gold and silver coins and bullion delivered to our client's safekeeping. For over 40 years, we have resolutely advocated owning precious metals for asset preservation purposes rather than speculation. Admittedly, this philosophy does not resonate with all prospective gold owners, but if it does with you, we think you will find our firm a kindred spirit. When it comes time to pursue your first (or next) purchase, we invite you to learn first-hand why so many have chosen USAGOLD as their precious metals firm.
"I still sleep better at night knowing that I hold some gold. If or when everything else falls apart, gold will still be unquestioned wealth." – Richard Russell, Dow Theory Letters
Why our BBB Gold Star Certificate is important to you as an investor
The precious metals industry is unregulated. As a result, the best way to check on a company's reputation and reliability is by reviewing its rating at the Better Business Bureau. We are proud of our long-standing, unblemished record with the BBB and work hard to maintain it. We also encourage you to visit the BBB to read our client reviews. (Please visit the BBB links upper left column.)
The BBB began its Gold Star Certificate program in 2003 and USAGOLD has been a recipient of the award every year it has been issued – sixeen straight years without a complaint. The firm has been a member of the Bureau since 1986 and rated a solid A+ every year since 1991, the year it began its accreditation program.
–– Please scroll below for an important note on FAKE ONLINE REVIEWS. ––
Your choice of a gold firm can mean the difference between success and failure as a gold owner. Choose the right firm and it will help you stay the course on protecting your assets from economic uncertainties. Choose the wrong firm and you can be easily diverted to an assortment of related, but derivative investments – more in the realm of speculation than a true store of value.*
Here are seven reasons why discerning gold investors choose USAGOLD:
Reliability USAGOLD has always attracted a certain type of investor -- one looking for a high degree of reliability and market insight coupled with a professional approach that emphasizes guidance and individual needs over high-pressure sales tactics. It is not uncommon for sophisticated gold owners to comment how happy they were to find us after their experiences with other gold firms. From the first point of contact through the delivery of your orders, we think you will find, as have many thousands of clients before you, that you have chosen a firm with your interests in mind.
Market Knowledge Our experienced gold brokers are the backbone of our business, and your personal link to the gold market. They are not simply order takers, but highly-respected commentators on the gold scene in their own right. In addition, the USAGOLD website is one of the world's top sources for both educational readings on the gold market as well as daily information on political and economic events as they affect the gold market. The site hosts over 700,000 visits monthly. If you view gold ownership as a crucial aspect of your long-term investment plan, you will want to connect with a firm and individual brokers who share that commitment.
Pricing and Availability Because of our many years in the business and industry contacts developed over a long period of time, we are able to share two important advantages with our clientele. The first is consistently competitive pricing on our precious metals coin and bullion line of products. The second is consistent availability even when others are having difficulty acquiring items. Of course, we cannot guarantee availability of an item like gold which is in scarce supply to begin with, but in 2008 and 2009, for example, or even more recently in April 2013, when supply lines were pushed to their limit and others were turning away buyers, it was business as usual for us.
Service Our staff, including the "back office," have been with us for a long time and know how to work with our clientele in meeting their individualized needs, working around travel plans, etc. We are not so large that we do not have time for you. You will find our fulfillment services among the best in the industry. From locking-in your order through tracking and delivery of your shipment, we make the experience as comfortable as possible. If you have questions, there will be someone available (during business hours of course) to answer them.
Order Flexibility We routinely handle seven figure placements, but simultaneously do not have a minimum, so that you can test the waters if you like without going all-in. From the outset, you will develop an individual relationship with one of our brokers, all of whom have ten years or more experience in the industry. You will not be forced into a junior broker tree, or handed off to a "closer." We are not a boiler room, nor do we make unsolicited outbound calls. Instead, our firm is steeped in the old world values associated with a strong client-broker relationship. We not only respect your privacy, we build relationships for the long term. We have clients who have been with the firm since the 1970s.
Commonality Commonality is probably something you would not expect to find as an attribute of a brokerage firm, but when it comes to gold it is an important one. Having a similar world view goes a long way in establishing the common ground essential to a good working relationship. For over 40 years we have resolutely advocated owning gold for asset preservation purposes. Admittedly, this philosophy does not resonate with all prospective gold owners, but if it does with you, we think you will find our firm a kindred spirit.
Reputation There are only a handful of firms in the United States capable of handling any sized order, large or small, on both the buy and sell sides. Of these, to our knowledge, only one has an A+ Better Business Bureau rating coupled with a flawless track record of zero complaints -- USAGOLD.
*High-end numismatics, leveraged precious metals accounts, graded (slabbed) contemporary bulllion coins, off-brand bullion bars and jewelry items, gold stocks, precious metals futures contracts and options or exchange traded funds – all have a gold component as part of their profile. None however can serve as adequate substitute for outright gold ownership in the form of gold coins and bullion. Do not allow yourself to be diverted from the course you set for yourself.
Important note on
"Fake Online Reviews"
Not all online reviews are created equal. According to independent third-party sources, some 20%-30% of reviews on well-known online review sites have been identified as "fake." In response, the Better Business Bureau has strengthened their vetting process to further insure the validity of reviews on its site with its 'Verified Reviewer' process. Some firms' BBB pages display a large number of reviews, but the majority, if not all of those reviews are missing the all-important 'Verified Reviewer' designation. Look for the BBB VERIFIED REVIEWER tag next to a review, as only those marked accordingly have passed muster through the full BBB vetting process.